Relation between occupation density and ambient noise in open plan offices: a study based on field measurements

Although progress has been made over the last decade on the issue of well-being in open-plan offices, recent surveys show that employees are still dissatisfied with their working environment, particularly the noise environment, remains. However, standards exist to help ensure that open-plan offices are designed to provide the best possible working environment. But, because of the scope of these standards, their recommendations can be contradictory. For example, the French ergonomics standard NF X35-102 makes recommendations on the sizing of workstations, likely to lead to office occupancy densities that are incompatible with the ambient noise level objectives defined in the ISO 22955 standard. To resolve these contradictions, a field measurement protocol was implemented. It consists in (1) a real-time count of the number of people in the office, (2) a measurement of ambient noise, (3) a questionnaire assessing employees' perception of their physical working environment. The data collected in several French companies will make it possible to establish relationships between the ambient noise level, the occupancy density and the perception of noise levels. This paper presents an occupancy sensor developed for this study and measurements of ambient noise level and occupancy ratio during a working day in an open-plan office.